Terms & Conditions

We endeavor to follow the best possible practice at all times, and use Irish Law as our reference.


REGISTRATION DETAILS

We are registered as: Barker Photographic Ltd and trade under the same name.

  • Our Company Registration Number is: 381140
  • Our VAT Registration No is: IE-6401140E
  • Our WEEE  Registration number is: 966


PRICES
Prices on this Website INCLUDE Irish VAT (of 23%) and PRF / WEEE Charges where appropriate. A VAT Invoice will always be sent with your order. We do our best to ensure prices are accurate, but reserve the right not to supply an item that is wrongly priced (we will contact you with the correct pricing and available options).

PAYMENT
Online payments will be securely processed by REALEX, using 3D secure. Most major cards are accepted. We also accept Bank Transfers (call for Details) but NOT Bank Drafts or cheques.

DELIVERY
We have two delivery methods. Both are usually “Next working Day” – but this is NOT Guaranteed! 

  • Registered Post: for Small & Light items of low value.
  • Courier: for Larger Items.
Please note:

A signature is required on delivery.

We give the courier your mobile number to help with directions!


WARRANTY

There is a 12 month warranty on every product. There are a few products that are exempt and are not covered as they are classed as consumables (such as Batteries, Bulbs, leads, Flash tubes etc.), however if in doubt please call us.

Elinchrom, Olympus and Manfrotto have a two year warranty! Elinchrom's Warranty can be viewed HERE


RETURNS

  • Returns are a pain for customers and suppliers, so we would urge you to talk to us prior to ordering any item if you have any doubts regarding suitability. If we notice something mis-matched on an order we will normally contact you before dispatch. Please contact us if you have any questions.
  • Items ordered directly from the website or by phone are covered by a fourteen day cooling-off period starting on the day of delivery, inline with the "Distance Selling Directive". Goods must be unused and have all original packaging and be returned at your own expense. Please note that this option is only available for home users, not business users.
  • Products received ‘dead on arrival’ or products that develop faults under normal warranty conditions MUST be submitted to Barker Photographic for processing within 14 days of receipt. When the goods are returned to us including all manuals, accessories and original packaging and the fault has been verified, we’ll replace or repair the product.
  • Goods faulty within the warranty period but after 14 days since receipt are entitled to a warranty repair. Some manufacturers (Epson in particular) require that the end user contact them directly regarding faulty products, and not the retailer. In such cases please contact us and we will be happy to supply you with the manufacturer's contact details. Please note that your statutory rights are not affected, if you are having problems contacting / dealing with the manufacturer, we will be happy to help.
  • If your goods were damaged in transit, we request that you report it to us within 48 hours. If goods are visibly damaged on receipt, please either REFUSE the delivery OR sign the delivery note accordingly. Once the damaged goods are received back into our warehouse, we’ll issue a replacement order or issue a full refund to you via your original payment method.

PRIVACY

Email

  • We only email you if you have signed up to our mailing list, or directly in relation to a current order.
  • Generally we don't send more than two newsletters a month.
  • Remove requests are acted upon immediately.
Payment
  • Online payment details are dealt with by industry leader REALEX and never seen by us - and never stored by us.
  • We never store Credit/Debit card details taken by us over the phone. They are kept only as long as necessary to complete orders.
  • For your security, we use 3D Secure payment checking which helps to minimise fraud.
Data
  • The only third party we share your contact details with are our couriers for delivery purposes!
  • We keep financial details (including: Name; Email; Mobile/Landline numbers) relating to orders for the shortest time possible as required by law!


WEEE RECYCLING
From the 13th of August 2005 retailers are obliged to take back WEEE (Waste Electrical and Electronic Equipment) from members of the public free of charge. This new EU directive ensures that all historic WEEE products are collected, treated and disposed of in an environmentally sound manner.

“Waste Electrical and Electronic Equipment (WEEE) is taken back free of charge on a one-for-one, like-for-like basis. Waste batteries including rechargeable batteries are taken back free of charge. You are not obliged to make any purchase when returning old batteries. Each local authority must also accept household WEEE and small batteries free of charge at its recycling facilities. All WEEE and waste batteries must be recycled and should not be placed in any of your household wheelie bins. Make sure you always recycle all your old electrical goods and batteries.” 


What WEEE products can I return?
WEEE take back is on a one-for-one basis only and the product must be of a similar type or have performed the same function as the new product purchased. For example if you purchase a fridge freezer we will take back your old fridge freezer free of charge and ensure it is recycled in a safe and responsible manner. However if you buy a washing machine, we will not take back your cooker or chest freezer. 

How do I return my old product?
You can return your old product at the time of sale/delivery of the new product. Alternatively you can bring it to our store within 15 days of the date of sale or, if delivered, within a maximum of 30 days of the date of delivery.

Can I return my old product anywhere else?
Civic amenity centers throughout the country, will allow you to dispose of all old electronic equipment free of charge. The WEEE Ireland map gives details of Civic Amenity centers nationwide with WEEE collection facilities.

Do you take back used batteries?
Yes we do. In our Store you will find recycling bins for batteries. The batteries that we accept are AA, AAA, C or D and also the flat batteries that are found in the likes of watches. Unfortunately we do not accept back any Industrial or car batteries. To find your local Civic amenity centre please click WEEE Ireland map.
For more information about WEEE and Producer Recycling Fund Contribution please visit www.weeeireland.ie