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We endeavor to follow the best possible practice at all times, and use IRISH LAW as our reference.
Most products listed on the website are stock items and we endeavor to dispatch them within one working day of placing an order. If an item is temporally out of stock we will hold an order for a few days for the missing item. If the item is not available within a few days we will contact you to see what action you would like us to take. Our site won't accept an order for an out of stock item, please contact us for availability - which will be only a matter for days for most items.
Prices on this Website INCLUDE Irish VAT (of 23%) and PRF / WEEE Charges where appropriate. A VAT Invoice will always be sent with your order. We do our best to ensure prices are accurate, but reserve the right not to supply an item that is wrongly priced (we will contact you with the correct pricing and available options).
Online payments will be securely processed by REALEX, using 3D secure. Most major cards are accepted. We also accept Bank Transfers (call for Details) but NOT Bank Drafts or cheques.
We use three different delivery methods:
All three services are usually “Next working Day” – but this is NOT Guaranteed!
There is a 12 month warranty on every product. There are a few products that are exempt and are not covered as they are classed as consumables (such as Batteries, Bulbs, leads, Flash tubes etc.), however if in doubt please call us.
Elinchrom's Warranty can be viewed HERE:
From the 13th of August 2005 retailers are obliged to take back WEEE (Waste Electrical and Electronic Equipment) from members of the public free of charge. This new EU directive ensures that all historic WEEE products are collected, treated and disposed of in an environmentally sound manner.
“Waste Electrical and Electronic Equipment (WEEE) is taken back free of charge on a one-for-one, like-for-like basis. Waste batteries including rechargeable batteries are taken back free of charge. You are not obliged to make any purchase when returning old batteries. Each local authority must also accept household WEEE and small batteries free of charge at its recycling facilities. All WEEE and waste batteries must be recycled and should not be placed in any of your household wheelie bins. Make sure you always recycle all your old electrical goods and batteries.”
What WEEE products can I return?
WEEE take back is on a one-for-one basis only and the product must be of a similar type or have performed the same function as the new product purchased. For example if you purchase a fridge freezer we will take back your old fridge freezer free of charge and ensure it is recycled in a safe and responsible manner. However if you buy a washing machine, we will not take back your cooker or chest freezer.
How do I return my old product?
You can return your old product at the time of sale/delivery of the new product. Alternatively you can bring it to our store within 15 days of the date of sale or, if delivered, within a maximum of 30 days of the date of delivery.
Can I return my old product anywhere else?
Civic amenity centers throughout the country, will allow you to dispose of all old electronic equipment free of charge. The WEEE Ireland map gives details of Civic Amenity centers nationwide with WEEE collection facilities.
Do you take back used batteries?
Yes we do. In our Store you will find recycling bins for batteries. The batteries that we accept are AA, AAA, C or D and also the flat batteries that are found in the likes of watches. Unfortunately we do not accept back any Industrial or car batteries. To find your local Civic amenity centre please click WEEE Ireland map.
For more information about WEEE and Producer Recycling Fund Contribution please visit www.weeeireland.ie